On Nov 14, 2019, Mark Galley presented the webinar: “Facilitate, Document & Present a Root Cause Analysis: Learn to Diagram with the Second Cursor in Excel”
Included the slides and video recording of the webinar

General
ASQ RRD Webinar: RMMR Conference preview
ASQ RRD Webinar: RMMR Conference previewThursday, Jun 30 2022 12:00 PM – 1:00 PM (UTC-04:00) Eastern Time (US & Canada) This session is intended to share some of the highlights of the august 2022 RMMR conference to be held in Hartford CT on August 2nd and 3rd. This will include interaction with the audience to