ASQ RRD series webinar: Translating Risk – Communicating Reliability and Safety Findings to Non-Technical Stakeholders

Abstract:

Aerospace systems generate vast amounts of reliability and safety analysis – FMEAs, FTAs, PHM results, Safety cases, hazards and risk metrices. Yet even the most rigorous analysis can fail to influence decisions if it is not communicated clearly to non-technical stakeholders such as program managers, certification authorities and customers. This session explores practical strategies for transforming complex engineering insights into clear, concise, decision-ready messages. Attendees will learn how to frame reliability findings in terms of mission impact, operational risk, cost and schedule relevance rather than technical details. Real-world aerospace examples illustrate the difference between technical reporting and stakeholder- ready messaging.  The session also covers the use of visual storytelling, risk framing techniques, credible narratives and data simplification, along with common communication pitfalls such as overload, ambiguity or misaligned expectations