ASQ RRD SERIES WEBINAR: Facilitate, Document & Present a Root Cause Analysis: Learn to Diagram with the Second Cursor in Excel

Share This Post

ASQ RRD series webinar: Facilitate, Document & Present a Root Cause Analysis: Learn to Diagram with the Second Cursor in Excel

https://attendee.gotowebinar.com/register/4381115534070569996

on Nov 14, 2019 12:00 PM EDT

Presenter: Mark Galley

Synopsis:

The better an organization gets at explaining its problems, the better it becomes at finding effective solutions. By creating a visual dialogue, a problem-solving facilitator can more easily capture and communicate the specifics of an issue. The ability to lead a clear and thorough root cause analysis is an important career skill for any quality professional.
The purpose of this webinar is to provide root cause analysis facilitation training. The webinar will use a historical case study as an example of how to facilitate a complex problem.
Attendees will learn how to:

  1. Facilitate problem solving with local and remote groups.
  2. Improve the way a facilitator organizes and communicates detail within an investigation.
  3. Visually document incidents using pen and paper, dry-erase boards and drawing tools within Microsoft Excel.

Bio: 

Mark Galley founded ThinkReliability, a training and consulting company specializing in root cause analysis and work process reliability. Mark has been leading investigations and teaching workshops on risk and reliability using the Cause Mapping® method in a variety of industries for more than 20 years. He began his career at the Dow Chemical company and obtained his CRE from ASQ in 1993.

E-mail: mark.galley@thinkreliability.com

More To Explore

General

ASQ RRD Webinar: RMMR Conference preview

ASQ RRD Webinar: RMMR Conference previewThursday, Jun 30 2022 12:00 PM – 1:00 PM (UTC-04:00) Eastern Time (US & Canada) This session is intended to share some of the highlights of the august 2022 RMMR conference to be held in Hartford CT on August 2nd and 3rd. This will include interaction with the audience to

David Auda
General

A note from the RMMR conference Chair

I would like to take this opportunity to invite/welcome you to the annual RMMR 2022 conference. It has been a couple of years of disruptions and as a result of those disruptions many things have changed. Most notably the transition from face to face meetings to remote meetings. It is a safe assumption that our

Scroll to Top