ASQ RRD series webinar: Communicating with FINESSE:  Getting Your Boss’s Boss to Understand

Share This Post

On Jul 14, 2022 , JD Solomon presented

ASQ RRD series webinar: Communicating with FINESSE: Getting Your Boss’s Boss to Understand

Getting your boss’s boss to understand is one of the most challenging jobs for technical professionals. Senior management frequently does not understand concepts related to risk, reliability, resilience, quality, and other technical specialties. Texts and guidance documents often reference the importance of better communication and education; however, limited practical guidance is provided to technical professionals in their roles as trusted advisors to senior decision makers. This webinar will fill some of these gaps and provide a proven approach for getting the boss’s boss to understand.

The Communicating with FINESSE fishbone diagram will be used as the outline for the workshop. The seven bones of the fishbone diagram are Framing, illustrations, Noise reduction, Empathy, Structure, Synergy, and Ethics. The central message of each topic will be discussed. Specific real-world examples relative to risk and reliability will be provided.

JD Solomon Bio

JD Solomon, PE, CRE, CMRP, is the founder of JD Solomon, Inc, a company focused on project development, asset management, and facilitation for facilities, infrastructure, and the environment. He is an active member in the ASQ Risk and Reliability Division and a seasoned presenter at ASQ events

JD’s past senior leadership roles include Vice President at two Fortune 500 companies, Town Manager for a unit of local government, and Chairman of a state environmental rulemaking commission. JD is the author of the book “Communicating Reliability, Risk, and Resiliency to Decision Makers: Getting Your Boss’s Boss to Understand.” His new book, “Communicating with FINESSE,” will be released in the Fall of 2022.

More To Explore

Recorded Webinars

AIAG VDA Failure Mode & Effects Analysis (FMEA) Handbook – Is It Now the Standard?

On Thursday, November 9, Rich Harpster presented: AIAG VDA Failure Mode & Effects Analysis (FMEA) Handbook – Is It Now the Standard? In June of 2019, the AIAG VDA FMEA Handbook (“Handbook”) was published. Created by the Automotive Industry Action Group (AIAG) and the German Association of the Automotive Industry (VDA), the Handbook was supposed to

Recorded Webinars

ASQ RRD Webinar: Kick-off Your Reliability Program with a Requirements Failure Modes and Effects Analysis

On Thursday, October 12, Jaime Franqui and Shawn Newell presented:  ASQ RRD Webinar: Kick-off Your Reliability Program with a Requirements Failure Modes and Effects Analysis Thoroughly checking requirements in the very early stages of development is extremely important to reducing the risk of out-of-phase rework later in the program’s lifecycle. Therefore, one of a development

Scroll to Top
small_c_popup-1-1-1.png

Thanks for following this webinar!

Enter the form to get the RU's you earned